FAQ's

We’ll answer any questions you have

If, after visiting the Hotel Chicó 97 website, you have any questions then please check the frequently asked questions about our accommodation and rates. We have thought carefully about any questions that you may have before confirming your booking for our rooms. If you haven’t found the information you’re looking for after checking the frequently asked questions, please contact us directly. We are always available to respond to your questions to ensure your check in experience is completely secure and right for you.

Can activities and excursions be arranged from the Hotel Chico 97?

We have strategic allies who offer specialised services in tourist, cultural and gastronomic plans inside and outside the city, which we coordinate from reception on request.

What tourist attractions are close to the Hotel Chico 97?

- Parque de la 93 (10 minutes walk)
- Candelaria and historical area (35 minutes by car)
- Zona T (15 minutes by car)
- Zona rosa (15 minutes by car)

What services does the Hotel Chicó 97 offer?

- Meeting and events room
- Spaces such as the terrace for corporate and social events with a privileged view of the eastern hills
- Gymnasium
- Restaurant
- Lodging
- Pet friendly (conditions apply)
- Reception available 24 hours a day
- Daily housekeeping under strict biosecurity protocols
- Room service ( 6 am to 10 pm)
- Restaurant bar (6 am to 10 pm)
- Smoke-free facilities
- Private parking
- Laundry facilities

How can I get to the Hotel Chicó 97 from El Dorado International Airport?

We have airport transfer and reception service (with cost), previously requested.

Do you offer shuttle service to the airport from the Hotel Chicó 97?

We have hotel-airport transport service (with cost), previously requested.

Does the Hotel Chicó 97 have tourist plans to do in Bogotá?

We have strategic allies who offer specialised services of tourist plans in the city, which we coordinate from the reception upon request.

What are the check-in and check-out times of the Hotel Chicó 97?

- Check in 15:00 hours
- Check out 12:00 hours

Does the Hotel Chicó 97 have parking for guests?

Yes according to availability

Is the Hotel Chicó 97 Pet Friendly?

Yes (conditions apply)

Are there smoking areas available at the Hotel Chico 97?

We do not have smoking areas

What are the restaurant options available at the Hotel Chico 97?

Restaurant Alfredo Italian cuisine.

Does the Hotel Chicó 97 offer a laundry service?

Yes, service available from Monday to Saturday with delivery up to 10 am and return the same day. Sundays and holidays do not apply.

Is wifi available at the Hotel Chico 97?

Yes

Is breakfast included in the room rate at the Hotel Chico 97?

Yes

Does the Hotel Chicó 97 have meeting or event facilities?

Yes

Is there a safety deposit box in each room at the Hotel Chico 97?

If we have a safety deposit box in each room

Do I have to register a credit card at check-in at the Hotel Chico 97?

Only if you wish to make purchases that are charged to your account